|Due to concerns raised in the field and communicated through leadership, the Office of Connected Care in Patient Care Services has obtained an enterprise license for Doximity Dialer, which allows VA clinicians and staff working remotely to make calls to Veterans that still appear on caller ID to be coming from a VA facility. Previously, this service had been available for free from Doximity, but only through January 1, 2021.
Effective Dec 30, 2020, a new VA enterprise license is in place for calendar year 2021 to provide continued support to staff during the pandemic, particularly those who are teleworking. There should be no disruption of services for the more than 80,000 VA employees who have been using Doximity.
Staff who are already using Doximity should ensure they have a va.gov email address associated with their Doximity account. Any new user should register with Doximity using their va.gov account.
Please note that OIT is evaluating options for a future VA enterprise solution. Patient Care Services does not have plans to support an enterprise Doximity license after calendar year 2021.
We appreciate those who elevated concerns about the loss of Doximity functions to Patient Care Services so we could address those concerns for the enterprise.