Congratulations Dr. Carolyn Ihrig and the Low Vision Staff at the Western New York VA HCS who was just awarded a National HeRO award!!
The National HeRO Award is the highest level of HRO recognition available within VHA and is reserved to honor employees who advance VHA’s journey to high reliability through demonstration of VHA’s HRO principles in action. The HRO steering committee votes quarterly to select one winner in each category for a National HeRO Award.
Congrats to Dr. Ihrig and team!